Shipping Policy for PhotoVemo

Effective Date: January 15, 2025

At PhotoVemo, we strive to provide timely and reliable shipping for all our customers. This Shipping Policy outlines the shipping methods, costs, and procedures to ensure that you receive your orders in a safe and timely manner.

1. Shipping Locations

We currently offer shipping to domestic U.S. addresses. Unfortunately, we do not offer international shipping at this time. Shipping is available to all states within the United States, including Alaska and Hawaii.

2. Shipping Methods

We offer a variety of shipping methods, and shipping costs will depend on the shipping method selected at checkout and your delivery address. The available shipping options include:

  • Standard Shipping: Delivery within 5-7 business days (excluding weekends and holidays).
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Next-day delivery for orders placed before the cutoff time.

Note: Shipping times are estimates and may vary based on factors such as order volume, product availability, and delivery location.

3. Processing Time

  • Order Processing: Once your order is placed, we aim to process and ship it within 1-3 business days (Monday through Friday, excluding holidays).
  • Delays: During peak seasons or sales events, processing times may be longer. We will notify you if there are any significant delays in processing or shipping.

4. Shipping Costs

Shipping costs will be calculated during the checkout process based on the selected shipping method and the delivery address. The cost will be displayed before you confirm your order.

  • Free Shipping: PhotoVemo may offer free standard shipping on select orders or during promotional events. Any conditions or minimum purchase requirements will be clearly stated during checkout.
  • Shipping Fees: For expedited or overnight shipping, additional charges will apply. The total shipping fee will be shown at checkout.

5. Order Tracking

Once your order has shipped, we will send you a shipping confirmation email containing your tracking number and carrier information. You can use the tracking number to monitor the status of your shipment.

If you have any issues with tracking or delivery, please contact us, and we will assist you.

6. Delivery Timeframes

While we strive to ensure timely delivery, please note that shipping times may vary depending on factors such as:

  • Carrier delays
  • Weather conditions
  • High demand during holidays or sales events

Please allow extra time for delivery if your order is placed during these periods. Delivery estimates are provided by the carrier and may change based on unforeseen circumstances.

7. Shipping to PO Boxes and APO/FPO Addresses

  • PO Boxes: We do offer shipping to PO Boxes through USPS for standard shipping.
  • APO/FPO Addresses: We also offer shipping to APO and FPO addresses. Please allow extra time for delivery as military mail can take longer.

8. Missing or Lost Shipments

While we take every effort to ensure that your order arrives on time, PhotoVemo is not responsible for delays or lost packages once the shipment is in the hands of the carrier. If your shipment is lost, please contact the carrier directly to initiate a claim.

If you experience any issues or need assistance, please reach out to us, and we will help resolve the situation.

9. Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of receipt. We will assist you with returning or exchanging the damaged items and may offer a replacement or refund, depending on the situation.

For assistance with returns or exchanges, please refer to our Return Policy.

10. Order Modifications

Once your order has been processed and shipped, we are unable to modify the shipping address or shipping method. Please ensure that your shipping information is accurate before completing your purchase. If you realize there is an error after placing your order, contact us as soon as possible, and we will do our best to assist you.

11. Customer Responsibilities

  • Accurate Shipping Information: Please ensure that the shipping address you provide is complete and accurate. We are not responsible for delays or undelivered packages caused by incorrect or incomplete addresses.
  • Additional Fees: In rare cases, additional shipping fees may apply, such as for delivery to remote areas or if the carrier requires special handling.

12. Contact Us

If you have any questions or need assistance regarding shipping, tracking, or delivery, please contact us: